Salesforce Commerce Cloud Frequently Asked Questions

Explore top FAQs around enterprise development on Salesforce Commerce Cloud.

SFCC is an enterprise cloud commerce platform focused on scalability, headless development, and personalization.

Yes, with SFRA and OCAPI/SCAPI APIs, SFCC is highly capable of powering headless frontends.

Salesforce B2B Commerce is a specialized product, while B2C Commerce can be extended for B2B use cases.

Salesforce pushes regular updates that developers test and apply in staging environments before production deployment.

SFRA (Storefront Reference Architecture) is the modern, flexible framework replacing SiteGenesis.

Yes, it integrates deeply with CRM, Service Cloud, OMS, and Marketing Cloud.

Yes, with tools like Einstein Recommendations or integrating third-party A/B testing platforms.

It’s PCI DSS compliant and includes built-in security features at the cloud level.

Custom cartridges can be developed to extend functionality, integrations, and front-end behavior.

Yes, SFCC is built to manage multi-site, multi-currency, and multilingual experiences natively.

Yes, via payment cartridges and third-party payment APIs.

Yes, each SFCC customer gets sandbox and staging environments.

It has basic CMS features, but many merchants use third-party CMS for more flexibility.

Code and configuration are deployed via Business Manager using version-controlled pipelines.

A cartridge is a modular unit of code used to extend and customize SFCC functionality.