Frequently Asked Questions About Salesforce Commerce Cloud
Answers to common questions about using SFCC for enterprise e-commerce.
SFCC is a cloud-based e-commerce platform for enterprise-level retailers.
Yes, SFCC offers robust B2B support including pricing models, custom catalogs, and account-based features.
Yes, SFCC supports headless architecture with its API-first approach.
Yes, it includes tools like Einstein AI for real-time personalization.
Yes, native integration with the Salesforce ecosystem is a major advantage.
SiteGenesis is the older framework. SFRA is the newer, recommended architecture for modern development.
Yes, SFCC is built for global scale and enterprise traffic loads.
Yes, SFCC is designed mobile-first with responsive themes and API-driven mobile apps.
Cartridges are modular packages of code used to extend or customize SFCC functionality.
SFCC is a SaaS platform with some PaaS-like capabilities.
The backend uses JavaScript with ISML templates for views.
SFCC complies with enterprise-grade security standards and includes threat monitoring.
Yes, you can perform A/B testing through integration with Marketing Cloud or external tools.
It includes dashboards and supports integration with Google Analytics, GA4, and others.
Updates are managed by Salesforce with regular platform enhancements.